Finding your driver at the airport
After baggage reclaim, look for a name board in arrivals. Keep your phone on so the driver and support can reach you.
Your driver waits in the arrivals hall with a name board after baggage reclaim, unless the booking says a specific door. We send the driver’s name, photo, and phone number by SMS and email about two hours before pickup. If you cannot find them, call the number we sent, then 24/7 support. Do not leave with an unmatched driver.