Walk out of customs, find your name on a board and hand over your bags. Every ATT airport pickup includes meet & greet, live flight tracking and 45 minutes of free waiting, with airport parking fees already included in the fixed fare.
Airport meet and greet is a pre-booked transfer where your driver waits inside the arrivals hall holding a board with your name, tracks your flight, helps with your luggage and walks you to the car, so you never have to look for a pickup zone yourself. With ATT, meet and greet comes with every airport pickup at no extra cost, including 45 minutes of free waiting after your actual landing time. It is not the same as meet and greet parking, where a valet parks your own car, or VIP fast track, where an agent escorts you through immigration.
Most transfer complaints start in the few minutes between the customs door and the car. The driver is waiting somewhere else, the passenger can't make a call, or the pickup point has been moved to a car park. A meet and greet driver closes that gap by coming to you.
01Airports keep pushing taxi and app pickups into remote lots and multi-storey car parks, so a quick ride turns into a shuttle and a queue. Your meet and greet driver comes into arrivals to find you instead.
02Roaming might be off and airport Wi-Fi often asks you to log in first. A driver waiting outside can only be reached by phone, but with meet and greet you just need to find the board with your name on it.
03Travel safety guides warn that touts sometimes hold passengers' names at arrivals to win a fare. ATT sends your driver's name, photo and phone number before pickup, so you can check who is holding your board.
You give us your flight number once. We handle the timing, the meeting point and the walk to the vehicle.
You receive a confirmation with your pickup details and the meeting point for your terminal. Your driver's name and contact number follow before you land, so you know who to look for.
We track your flight, so an early or late arrival moves your pickup automatically. Your 45 minutes of free waiting starts from the actual landing time.
Your driver stands at the airport's public meeting point with your name board, takes your trolley and walks you to the car. The exact spot for your terminal is in your confirmation.
All four options get you out of the airport. The difference is who does the searching, and what you pay once you're there.
| Pointers | ATT Meet & Greet | Curbside pickup | Airport taxi rank | Ride-hailing app |
|---|---|---|---|---|
| Where you meet | Inside the arrivals hall, by your name board | Outside, at a pickup lane or car park | Outside the terminal, in a queue | An app pickup zone, sometimes a separate lot |
| Who finds whom | The driver finds you | You find the car | You join the line | You follow the app pin |
| Price known before you land | Yes, fixed at booking | Usually | No, metered or zoned on the day | Estimate only, can surge |
| Flight delays | Tracked, pickup moves with your flight | Depends on the company | No booking to adjust | You can only order after landing |
| Help with luggage | From the arrivals hall to the car | At the car | At the car | Rarely |
With many companies it isn't. Chauffeur firms in the US often charge $25 to $55 per arrival for meet and greet, and some add airport parking on top of that.
In the UK, some firms add a separate meet and greet fee or pass on terminal car park charges at Heathrow and Gatwick. With ATT, meet & greet is part of every airport pickup, and airport access and parking fees are already inside the fixed fare. The only possible extras are waiting beyond 45 minutes.
Anyone can use it, but it matters most when the person landing has the least help.
Booking for someone else? Add their name and phone number. The driver meets them inside, so they don't need an app, a local SIM or a map.
The driver takes the trolley while you look after the children. Choose a vehicle that fits your bags, such as an MPV8 for up to six suitcases.
In a new airport with unfamiliar signs and no local cash yet, you walk out to a driver who knows your name and a fare that is already paid.
Answers about name-board pickup, waiting time, and flight-aware scheduling.
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Give us your flight number and a driver will be waiting in arrivals with your name, whatever time you land.
Whether you need a ride from the airport, a city transfer, or a long-distance trip, we provide safe, reliable, and comfortable taxi services. From booking to drop-off, we make every ride seamless and stress-free.